When a customer buys a dropshipping product, WixWoo creates a supplier order record for the seller and admin to review.
Supplier order handling depends on the supplier. Some suppliers support automatic order submission, while others may need review or a manual workflow.
Order information shown in WixWoo
- Customer order number and supplier provider.
- Supplier cost, WixWoo fee and estimated seller profit where available.
- Supplier order status and supplier reference where available.
- Tracking updates where the supplier API provides tracking data.
- Invoices or supplier paperwork where the supplier supports it.
Supplier payments and WixWoo customer payments are separate. Customers pay through WixWoo, while supplier charges are handled by the supplier account connected with the seller API key.
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